Why a club's quiet carriers don't want points — and deserve them anyway · By Dr.-Ing. Walter Tritt
Almost every club has them: two or three people who carry everything. Setting up the hall, planning events, the paperwork. They sacrifice themselves for the cause — not because anyone notices, but because otherwise nobody does it. This article is for them. And for everyone wondering why exactly these people are often the last to want a points system.
First, the most important thing, so no misunderstanding arises: the quiet carriers are the backbone of every club. They commit out of duty to the cause, not for money and rarely for fame. Without them, the club stands still. Anyone who criticizes them has not understood how volunteering works.
But there is a quiet side effect that is rarely spoken about — and that is exactly what this article gently illuminates.
Whoever carries more than their fair share for years eventually keeps a ledger — not a visible one, but a felt one: I have given so much. The others owe me for it. This ledger is never shown. It still works: as a claim to gratitude, as a silent reproach, as an explanation for why one said yes again although nobody asked.
This is not malice. It is the natural bookkeeping of a person whose contribution remains invisible: if nobody counts what I do, then I count it myself — in gratitude and debt.
Here it becomes understandable why the suggestion „Let's keep a points list!“ is rejected in some clubs. A transparent list showing who contributes how much replaces the silent ledger — with a public one. And that can feel like expropriation: my secret credit, my claim to gratitude, is converted into a number on which others can look good too.
Then comes the fear nobody speaks aloud: If things are suddenly counted and the others join in — am I still the indispensable one? The role of the sacrificed protects against being forgotten. A points system promises fairness, but can feel like losing the only security one had.
This is where the opportunity begins. A points system is not an accounting of those who do everything anyway. It is an invitation to those who haven't done so far: small tasks with points, visibly distributed, without registration hurdles. The neighbor who never helped set up the hall might take over the drinks order — if it stands on a list that promises him recognition for it.
The quiet heroine gains nothing in money from this. But she gains something more valuable: relief through participation instead of through renunciation. The club grows beyond the shoulders of the few carriers — and the sacrifice ledger can finally be closed, not because nobody cares anymore, but because nobody needs it anymore.
Astonishingly, as soon as contribution becomes visible, people's question changes. In the pilot of the underlying model (2006, German corporation, +20 % productivity from the first month), the most remarkable observation was not the number — but the employees' sentence. Before: „Why me?“ During: „Why don't I get the work?“
Translated to the club: the quiet carriers remain the heroes. But they are no longer envied for their sacrifices or silently admired for them — they are overtaken by people who suddenly know: what I do counts here. And that is the best thing that can happen to the club.
Nobody has to start with the big upheaval. Three small steps are enough as a test:
• Write down instead of remind: put the next five upcoming tasks with point values on a list — visible to everyone.
• Allow voluntariness: whoever wants, takes. Nobody is assigned. Just observe what happens.
• Compare at year's end: who contributed? The surprise is usually that more people join in than the board thought.
And if it works well: GoodPoints Lean does exactly this as a ready-made board — no registration, shared via WhatsApp, free for up to five participants.
Give the club a chance — without board duty
GoodPoints Lean: tasks with points, set up in 2 minutes.
Open GoodPoints LeanConcept and ideas: Dr.-Ing. Walter Tritt (KVD Service Management Award 1992) · Text editorially prepared with AI assistance · More articles: GoodPoints Knowledge · www.scwt.de
© 2026 · Dr.-Ing. Walter Tritt