Decide for yourself what you contribute - and be recognized for it

With GoodPoints, employees choose their tasks themselves. Those who bring their strengths to the table see it in points. More freedom, fair recognition, less administration.

Still spending time assigning tasks? GoodPoints handles that.

-30%
Dispatch effort
+25%
Completed orders
100%
Points stay private
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More about GoodPoints: the model, the numbers, the origin → Rather test first? Team Check (6 questions, 30 sec) → Challenge: Who scores more? (2 min) →
Self-management Fair recognition Privacy

Idea awarded by Service Association KVD

For: Trades · Authorities · Schools · Clubs · Care · Coaching

Why GoodPoints is different

The difference to traditional dispatch - at a glance

TraditionalGoodPoints
Task assignmentBoss decidesEmployee chooses
MotivationDirection, supervisionPoints, self-drive
Dispatch effortHigh (daily)Almost zero
Who gets tasksBy availability, not by strengthBy skill and motivation
TransparencyPublic, comparativePoints private, team public
Unpopular tasksAt manager's discretionMore points = more incentive
CostDispatcher salaryFree up to 5 people

No more assigning needed

The team organizes itself – you have your peace.

All roles Manager | Team Lead | Other | Specialist | Clerk | Self-employed | Customer

Who is GoodPoints made for?

For any organization where tasks need to get done

Trades businesses Clubs Schools Kindergartens Healthcare services Authorities Service providers SMEs Corporations Neighborhood help Own projects Self-motivation And more!

Make freedom fair

Because good work does not need control, but fair incentives

Choose your own tasks

People work better when they can decide for themselves. GoodPoints gives everyone that freedom - without the team suffering.

Unpopular tasks are worth more

Not every task is popular. That is why GoodPoints rewards unattractive topics more strongly. Simple, fair and understandable.

Free-riders become visible - fairly

Everyone sees their own result and can show it to their manager. Colleagues and managers recognize who contributes - without public ranking.

This is the core of GoodPoints: More freedom for employees, more fairness for teams and more clarity for managers - all in one system.

GoodPoints costs almost nothing. A conversation with the developer costs a fortune. But that's exactly the point: GoodPoints is built to work without him.

Why does GoodPoints exist?

Many people enjoy their work. They appreciate their team, their tasks, their social environment. They work for their income and for purpose in what they do. But often they don't get the tasks that suit them - but the ones that happened to be assigned. That's wasted potential. For everyone.

GoodPoints turns this around: Everyone sees the open tasks. Everyone chooses for themselves. Points show what you have achieved - but only to yourself.

Proven in Practice

A tested concept - now as software

1992
Award Winning
Service Management Award (KVD e.V.) - chosen by 200 managers
+20%
Productivity
Measured in a 2006 pilot project at a German corporation
2026
GoodPoints
The concept - proven over 30 years - now as a platform for everyone
2030
Competitive Advantage
More and more organizations are gaining a clear lead through GoodPoints.

"Employees no longer asked: Why me? - but: Why don't I get this task?"

Frequently Asked Questions

Honest answers, no beating around the bush

Do I need to train my team first?

No. GoodPoints is built to work intuitively. Employees see open tasks and can take them on themselves. No training, no changeover stress.

What if the team is worried about the change?

The model provides for a gentle, elegant introduction - nobody has to switch:

  • First, the crew - the team or everyone involved - is informed about the model and the possibility it offers.
  • Dispatchers can continue assigning tasks, exactly as has generally been the case. For specialists who do not want to or cannot take on tasks themselves - or for whom this is too new, unknown or uncertain - the dispatchers assign the tasks as usual.
  • Where the organisation provides for this, the time spent is entered for the specialist in GoodPoints once a task is completed. The corresponding points are generated automatically.
  • The anonymised results, i.e. the ranking, are made known to everyone in their current state - via notice board, forum or another suitable medium, visible to all.
  • Gradually the insight matures: in the long run it is more advantageous to be among the higher point ranges.
What happens to our data?

Your data stays in Germany. We do not store sensitive personal data publicly. Points are private - even the manager only sees team results, never individual values.

Which teams is GoodPoints suitable for?

GoodPoints fits especially well for teams with service tasks: trades, care, schools, clubs, authorities and service providers. Where tasks are otherwise distributed via messenger, on paper, by a dispatcher or dispatching software.

How long does setup take?

The company is created in a few minutes. The first tasks can be created immediately. Larger structures with multiple groups take a bit more time - but not days.

What do the points do for me personally?

Points document your performance - objective and verifiable. Those who take on more have it in black and white. This can help when it comes to salary reviews or new responsibilities. You decide for yourself who you show your points to.

Can companies pay bonuses to the top performers?

Yes - and this is a proven way to increase motivation and acceptance. Examples from practice:

  • Top 3 every month: voucher, a meal with the family, a small gesture of appreciation
  • Top half per quarter: contribution to retirement provisions or further training
  • Special bonuses for particularly unpopular tasks that were completed anyway

The distribution is fair because it is based on performance - and discreet because the ranking is anonymous. Which bonuses you pay and how is entirely up to you. The points only show who has performed.

What happens with unpopular tasks?

An example from practice: At a presentation in Stuttgart, a company boss said: "In winter, Friday evening, a fault 170 km away in the Black Forest with ice and snow - nobody does that for points."

The answer: A normal fault gives 60 points. This one gives 400. What would happen?

Silence in the room. That's exactly the principle: Unpopular tasks are rewarded with higher point attractiveness. The system regulates itself - without the boss having to force anyone.

Also applies to on-call duty, holidays like Christmas, or unpopular shifts: Less interest = more points. And since points are not money, it doesn't cost the company immediately - but someone volunteers.

Show more questions
What happens if nobody takes on a task after all?

Then its point value rises automatically - the longer it sits there, the more attractive it becomes. Almost always, someone then volunteers. And if truly nobody wants it: the dispatcher can still assign it as before - that decision belongs to the organisation, not the system.

What can points be awarded for?

Points are not only for normal tasks. Anything that benefits the company or the team can be rewarded:

  • Helping and supporting colleagues
  • Customer referrals - someone who brings the company a new contract
  • Quality checks of completed work
  • Conducting or attending training and further education
  • Organising the summer party, Christmas party or team events
  • Contributing ideas and improvement suggestions
  • Documentation, tidiness, safety inspections

Since points are not money, much becomes possible that would otherwise be too expensive. Everyone who contributes becomes visible - without the company immediately spending money.

What happens if the boss or a manager wants to see my points?

They can't. With GoodPoints, everyone sees only their own points. Neither managers nor the owner can view individual scores - this is technically hard-coded, not just a setting that can be switched.

This is crucial: When points are public or can be viewed by superiors, behaviour changes immediately. Nobody wants to fall to the bottom, nobody wants to stand out at the top. The system becomes a surveillance tool instead of motivation. From practice: Companies that made points public sabotaged the system - unintentionally, but effectively.

With GoodPoints, this is impossible. The team result is visible, individual points remain private. This keeps it a motivation system - forever.

Can anyone cheat the system?

Points are not created by self-assessment - only once a task is genuinely completed, with optional quality checks by colleagues or customers. And because points are private, cheating earns nobody any standing: you would only be fooling yourself. The system rewards real work - nothing else.

Do I lose control as a boss?

No - you gain effectiveness. With GoodPoints, the system drives employees, not you. You see the team result and know if things are working. You don't need individual points because the system already regulates itself.

Your role changes from driver to coach. And if someone is collecting points like crazy - make sure they don't overwork themselves. That's the right concern of a good boss, not "Who is the worst?".

What is the actual principle behind GoodPoints?

In almost every company, allocation comes from above - someone decides who does what. GoodPoints brings market economy inside: tasks find those who can do them best and are most motivated. Just like in the economy outside, this works better than top-down allocation. Companies that understand this have a clear competitive advantage.

Why points instead of money?
  • Money creates dependency and demands - points motivate without expectations
  • Points are fair because they show performance, not purchasing power
  • With money, motivation stops when payment stops - points keep working
  • Points are not taxed and remain personal
  • Points are earned recognition, not money
  • With points, everyone sees for themselves how they compare - unvarnished and objective, not just the boss's opinion

Of course, the salary must be fair. But for additional effort and engagement, points are better than money - they motivate differently, more lastingly, without expectations. Money burns. Points stay - and since they are private, you can slow down without losing face.

In addition, points act as strategic control: whoever sets the point values for specific techniques, customers or tasks steers the behaviour of specialists - regionally and globally. Specialists take local characteristics into account themselves. This creates a control that is not possible today without such a system.

Hasn't this concept been tried many times - and failed?

The concept was successfully tested in 2006 at a German corporation: +20% productivity. The project ended because the client's contact changed, not because it didn't work.

Other companies failed - but not because of the concept; they failed at implementation without software. The main problem: superiors wanted to see and control their employees' points. That turned the system into something it was never meant to be - from a self-steering tool into a surveillance tool.

GoodPoints prevents exactly that. Points remain private - technically hard-coded, not just a setting. The framework that experienced consultants once had to observe manually is enforced by the software. And if needed, the inventor of the concept is personally available for advice.

What happens if nobody cares about the ranking - with no advantages or disadvantages?

Then it remains a mirror without effect. Point lists only develop their incentive once visible consequences exist. One possible variant (each organisation's own decision): the names of the top 30 to 40 percent of a month - depending on the company's preference - are passed to the HR department. It can pay them a moderate bonus for that month or adjust the company pension scheme accordingly. Both work quietly but lastingly. This is also fair: the return for the company is high when introduced properly - part of it may go back to the employees. Everyone else remains anonymous. Because the group is recalculated every month, a lasting incentive emerges for everyone - without anyone being exposed.

What is the pricing model?

GoodPoints deliberately avoids marketing — that keeps the price low. Currently still an inexpensive 5.00 EUR per contributor per month. Use this time to see what GoodPoints really brings to your operation — the gain lies above all in motivation: people who choose their own tasks and see performance in points work with more commitment. How much that means for you is best seen yourself. The earlier you start, the longer you benefit from the current price.

Do you need a modified version of GoodPoints?

Every organisation is different: processes, specific details, particularities, interfaces. On request we create an adapted version for your company with our expertise in the model — in consultation with you. During later operation we ensure the confidentiality of points required for the model to be effective.

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GoodPoints is based on a proven concept by the inventor of the service exchange (KVD Award 1992).
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